This guide addresses how community Literacy Coalitions and their partner organizations can track the progress they are making to improve literacy in their communities, then use this information to improve their activities and, therefore, the effectiveness of their work.  While the guide focuses more on performance measurement and management from the perspective of community Literacy Coalitions, many of its recommendations are also intended to be helpful to individual literacy service providers.   Click under "Special Institute Literacy Projects" for the full text.  (The National Institute for Literacy is a federal agency that provides leadership on literacy issues.)